It’s time to banish tentative verb phrases like “I think”, “I feel” or “I just thought” so that you sound more confident and assertive at work. Here are 10 common [...]

As part of my Brandheart personal branding process, I take each client through a 360 reputation survey. The client supplies me with names of people who know him or her [...]

Have you ever stood in a fuggy dojo with your hand in a vice grip while your knuckles are being examined by a sweaty Sensei? No? Me neither. It was [...]

First we had IQ. Then we had EQ. Now we have AQ. AQ, if you haven't come across it yet, is your Adaptability Quotient. It measures how well you adapt [...]

By now you know that personal branding is not about changing who you are, but doing more of what you’re already doing right. It's about discovering your unique talents and [...]

My last blog post, a simple list post, did way better than most of my other content block posts. This is partly because it was unfussy and easy to read. [...]

“We don’t want great oratory anymore, we want sound bites,” says sound consultant Julian Treasure his TED talk 5 Ways To Listen Better. “We’re so bombarded with information, we can’t [...]

If the thought of composing an official year-end thank you email to your loyal clients makes you groan inwardly, I've got you covered. You’ve already spent your energy racing to [...]

In my last blog post, What Your Boss Really Wants From You, I suggested ways you could impress your boss. I wrote the post as part preparation for an interview [...]

“YOU’RE SUCH AN IDIOT!!” My boss raged at a colleague who ordered 500,000 of the wrong size tubes from China. He ranted with high-pitched voice and bulging eyes, while the [...]